Refund policy
Our standard return policy is 30 days. You can return or exchange items that are unworn and unwashed with original product tags attached within 30 days from the date your order was delivered. For socks, undies, and accessories packaging must be unopened. Final Sale items, or returns that do not comply with our terms and conditions cannot be returned or exchanged.
Return Shipping: Customers are responsible for return shipping charges. Paid shipping fees will not be refunded. Refunds will only be applied to the original form of payment. Returns/exchanges can only be done in the country of purchase. Please note, if you purchased Allbirds items at another retailer, you’ll need to return the purchase to that retailer.
When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for free.
If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.
Rejected Returns: Returns that do not meet our return requirements may be rejected. Rejected returns are non-refundable and forfeited